Lufthansa Cargo and Freightos have partnered to enable customers to instantly view their contracted price online and book air freight capacity in real-time.
This is made possible through digital connectivity introduced by Freightos WebCargo and Lufthansa Cargo’s application programming interface (API) services, enabling forwarders to instantly look up contracted rates, assess capacity, and book cargo on specific flights in real-time, via the world’s leading air cargo platform for forwarders.
This will be expanded globally in coming months, beginning with a rollout in major European markets. Freightos air freight customers, like Röhlig Logistics, are already benefiting from improved visibility, instant booking, and increased data exchange accuracy, the carrier said.
While e-commerce sales drove a 9.0 per cent growth in air freight demand in 2017, manual air freight management and sales continued to cost the industry billions annually in changing fees, untapped capacity, and manual labor, Lufthansa said. This contributes to the average air cargo transit time of six days, while the flight itself is just hours.
Global Airfreight director of Röhlig Logistics Dirk Schneider explains: “The new functionality enables rapid quoting and booking of our shipments. Röhlig Logistics customers benefit as one of the first through improved information flow and handling of their consignments. We are happy that we joined the pilot and look forward to extending this service further within our network.”
In order to provide the optimal customer experience, Lufthansa Cargo has prioritised technology initiatives, like APIs. “Through Lufthansa Cargo web service, we are driving the digitisation of our industry to offer our customers and partners a convenient and fast digital interface to our products and services”, says Peter Gerber, CEO of Lufthansa Cargo.
Freightos WebCargo already has the world’s largest air cargo rate database and now enables real- time pricing, capacity and eBooking for the few airlines like Lufthansa Cargo with the necessary digital capabilities, the company said. If capacity is unavailable, the system also supports manual online ad hoc pricing.
“Everyone’s talking about air cargo digitisation, but for most it’s just talk,” said to Zvi Schreiber, CEO of Freightos. “It’s fantastic to partner with a forward-looking airline like Lufthansa Cargo for this quantum leap in cargo booking. The result of on-demand booking is that goods will move faster, with up to a day shaved off transit time and tens of dollars saved per shipment.”