Cargo iQ, an IATA interest group aimed at creating and implementing quality standards for the air cargo industry, has welcomed new members including All Nippon Airways (ANA) Cargo and Netherlands-based IT specialists CargoXS.
Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of over 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally.
The new members joined as Cargo iQ debated transparency in the air cargo supply chain at The International Air Cargo Association’s (TIACA) Air Cargo Forum (ACF) in Toronto last week.
“Growing our international network is a priority for us as we continue to improve control mechanisms of Cargo iQ, and we wish both ANA Cargo and CargoXS a warm welcome from the Cargo iQ community,” said Ariaen Zimmerman, executive director at Cargo iQ.
Cargo iQ members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by IATA as a recommended industry practice, describes the standard end-to-end process of transporting air cargo.
In addition to ANA Cargo’s current internal standards, the carrier said it will introduce process control by utilising objective KPI (key performance indicators) based on Cargo iQ’s global standard. ANA Cargo is the only Japanese carrier member of Cargo iQ.
“Joining Cargo iQ is hugely beneficial for ANA Cargo because it enables us to introduce standard KPIs to leverage our quality control, and compare our performance with other airlines to improve our processes and services,” said Hiroshi Sugiguchi, executive vice president Global Marketing, ANA Cargo.
“Cargo iQ membership also provides a global network, allowing ANA Cargo to communicate with our colleagues around the world in order to monitor and improve industry standards,” Sugiguchi added.
The announcement of a new member from Asia coincides with plans for Cargo iQ to raise its profile in Asia. “Having ANA join our membership is an important step for our organisation as we continue to grow our presence in Asia,” added Zimmerman.
Meanwhile, The Netherlands-based CargoXS is an IT solutions provider in the air cargo industry offering value-added communications.
“At CargoXS we deliver IT solutions with a specialisation for analysing business intelligence and an accentuation of real-time SLA monitoring,” said Walter Kruger, managing director, CargoXS. “Cargo iQ membership allows us to communicate with industry leaders to develop innovative software that will benefit the air cargo supply chain.”
Zimmerman discussed the importance of technology and IT solutions for the air cargo industry at TIACA’s ACF, and welcomed input from CargoXS. “The air cargo industry is being influenced more than ever by technological developments, and Cargo iQ believes in keeping up with these trends for the benefit of the industry,” added Zimmerman. “Members such as CargoXS can contribute with keeping us up to speed.”