AirBridgeCargo Airlines (ABC) saw marginal growth in overall volumes in 2018, with specialty cargos boosting the numbers with a growth of over 25 per cent for the year alongside busy new routes to Ho Chi Minh City and Shenzhen.
The Russian carrier says the dramatic growth demonstrates its “capability to cater to the needs of customers worldwide and guarantee the highest levels of service quality.”
It goes on to say that alignment of internal processes, the introduction of digital solutions to enhance customer experience, partnerships with reliable companies, and the reinforcement of ABC’s global team helped to boost abc pharma volumes by more than 60 per cent year-on-year, while dangerous goods shipments using the airline’s abc DG product rose by 40 per cent.
Abc XL demand for oversize and heavy cargoes increased by over 20 per cent over 2017, and e-commerce business delivered via AirBridgeCargo’s abc e-com product was up 6.0 per cent.
The carrier says it expects this growth trajectory to continue in terms of shipment volumes as it increases its focus on performance quality and customer satisfaction.
Overall, total volumes carried in 2018 grew by 2.0 per cent, exceeding 700,000 tonnes across ABC’s growing international route network.
The increase is attributed to the introduction of new destinations, notably Ho Chi Minh City, Shenzhen, Budapest, and Columbus, which the carrier says complemented the airline’s existing routes and opened new market growth opportunities for ABC’s customers. It adds that effective fleet utilisation and team strengthening facilitated the company’s growth.
Looking forward, Sergey Lazarev, general director of AirBridgeCargo Airlines predicts 2019 will be an “exceptional year” for ABC – the carrier’s 15th anniversary. “New challenges are ahead of us, but that’s what makes the air cargo industry an exciting place to be. We are all set and ready for new plans and accomplishments as we continue to follow our growth strategy,” he says.
One of the main areas for further progress this year will lie in the development of digital front-end solutions for the convenience of ABC customers worldwide, the carrier notes.
AirBridgeCargo says it is committed to creating a more user-friendly digital environment, starting with the implementation of equipment to improve the monitoring of a cargo’s condition – temperature logger, shocking sensors, Bluetooth transmitting devices – up to partnering with the world’s leading companies, such as Unilode and SITAONAIR, to guarantee 100 per cent traceability of shipments and continue the move towards an ‘Internet of Things’ (IoT) platform.