Cathay Pacific Cargo says e-commerce will be an area it continues to explore as it expects a quarter of all global retail sales will be generated online within the next few years.
“We expect a quarter of all global retail sales will be from e-commerce within the next few years. This is a sector we will continue to explore,”” says Ronald Lam, director commercial and cargo, Cathay Pacific in his Lunar New Year message, just ahead of the Asia-wide annual holiday beginning on 5 February.
“We are also confident that the network, fleet and connectivity we offer from our home hub in Hong Kong, will offer the flexibility to adapt to any market shifts to continue being your carrier of choice,” he adds.
Lam also noted that while 2018 was a “record-breaking” year for the Hong Kong-based carrier, “the outlook for 2019 is less certain, but we remain confident in the medium and long term world economic trends and the opportunities these will present for the air cargo community.
“Our focus in 2019 is on three key differentiators – expertise, quality and innovation. Specialising in expert solutions will address specific customer needs for speed, temperature control or special handling shipments. Our focus on operational excellence in cargo will ensure we provide the high quality, reliable services our customers have come to expect of our brand,” Lam adds.
He also highlights that the carrier will continue to drive innovation through the digitisation of the air cargo supply chain.