IAG Cargo announces the launch of a new relocations product for customers moving abroad, making it the first air freight carrier to offer a home relocation service directly to consumers, the carrier says.
IAG Cargo is partnering with Santa Fe Relocation, to offer its relocation service with 24/7 support in over 67 different languages. A dedicated move specialist will be assigned to each customer to help every step of the way with a range of services, from new home and school searches to obtaining visas, storage, language training, and helping with vaccinations.
Customers can book via iagcargo.com to simplify the process of moving abroad, whether it’s for work, retirement, or adventure, the carrier adds.
Daniel Johnson, head of Product, IAG Cargo, says: “This expansion of our service offering reflects our commitment to our customers and making what can be a stressful time in someone’s life as easy and uncomplicated as possible. Our relocation service offers global round-the-clock support – the team is ready to help any time, day or night.”
Gregoire Pinton, chief commercial officer, Santa Fe Relocation, adds: “We are delighted to be partnering with IAG Cargo on their new venture to deliver a wider range of valued added services to their customers. This exciting collaboration is confirmation that our new technology and global coverage can deliver a business advantage to a wide range of clients.”
The new home relocation product joins IAG Cargo’s recently launched unaccompanied bag delivery service and dedicated premium pet transportation service, making it easier than ever for customers to organise their move abroad, according to IAG.