DHL eCommerce Solutions has named Samuel Conroy as managing director for Vietnam, effective 1 April 2019. Prior to joining DHL, Conroy held senior general management roles in various Southeast Asian countries and was most recently the CEO of the Middle-East Cluster for Damco Logistics.
“Samuel brings with him a wealth of knowledge in the logistics business as well as general management experience gained from working across different markets in both country and regional capacities,” says Kiattichai Pitpreecha, CEO, DHL eCommerce Solutions Southeast Asia. “His enthusiasm and strategic hands-on leadership approach will be crucial to exceeding customer expectations and delivering profitable growth.”
Samuel’s extensive general management experience has been supplemented with previous project management and functional implementation successes across a broad logistics environment, DHL says. He previously also served as the director of the Australian Chamber of Commerce in Vietnam.
“Vietnam currently has one of the fastest growing e-commerce markets in the world,” says Conroy. “With more than half of Vietnam’s population already using the internet and more than 50 million smartphone subscribers, we must fully utilise our e-commerce capabilities across the DHL divisions to help our customers create a strong base of operations and overcome infrastructure challenges to capitalise on that speed of growth.”
According to the 2018 ‘e-Conomy SEA’ report by Google and Temasek, Vietnamese e-commerce growth rate ranked second in Southeast Asia, just behind Indonesia. It is estimated 3.2 million Vietnamese users annually shop online. The Vietnamese government is also targeting to improve its business climate and national competitiveness by raising Vietnam’s Logistics Performance Index (LPI) by five to 10 places by 2025. Vietnam’s LPI had jumped 25 places from 64 in 2016 to 39 in 2018.