Singapore Airlines and SATS have agreed to extend their commitment to strengthen hub competitiveness with the renewal of a suite of aviation services contracts for the next five years at Singapore Changi Airport (SIN).
From 1 April, the Singapore Airlines and SilkAir contracts have a five-year tenure with an option to extend for a further five years, encompassing inflight catering and cabin handling, passenger and ramp handling, cargo handling, aircraft interior cleaning, aviation security and laundry services.
The new contract will also include the provision of aviation security services for Scoot. SATS has created dedicated teams for SIA with digital ground handling systems that are integrated with Singapore Changi Airport.
This long-term partnership marks a foundational development in SIA’s three-year transformation plan to enhance customer experience and raise operational efficiency to better position the SIA Group for the future, the carrier says.
Goh Choon Phong, chief executive officer of SIA, says: “We are pleased to be extending our relationship with SATS through these renewed contracts and look forward to building on our strong relationship in the years ahead.”
Alex Hungate, president and chief executive officer of SATS adds: “The long-term relationship between SIA and SATS means that we can work seamlessly as one team to innovate and invest in world-class service and capabilities.”