Freight forwarder Flexport has taken its business to Atlas Air while filing a complaint against its former service provider Western Global Airlines.
Atlas began operating a B747-400F on behalf of Flexport from 8 July for Flexport’s own-controlled transpacific operation between Hong Kong (HKG) and the US cities of Los Angeles (LAX) and Chicago (ORD).
Flexport made its first foray into its own-controlled air service with chartered capacity in late 2017 when the unprecedented peak season saw capacity dry up faster than a rain drop in the Sahara.
The Western Global deal was launched in April 2018 for a three-year period in which Flexport would have its own twice-weekly scheduled service, courtesy of Wester Global’s B747-400BCFs.
The complaint filed by Flexport on 10 July in New York Southern District Court reportedly cites service failure on the part of Western Global, who in turn is charging Flexport improperly terminated their agreement.
Western Global Airlines was founded in the US state of Florida in March 2013 and currently operates a fleet of 14 MD11Fs and two B747-400BCFs.