DHL Express has announced price increases with effect from 1 January 2020 in which Hong Kong, Macau and Singapore will see average shipment prices rising 4.9 per cent compared to 2019.
While the global economy falters in large part due to the ongoing US-China trade war, the express carrier says the rate hikes stem from investments in infrastructure in order to better serve customers.
“It is our goal at DHL Express to support our customers in reaching their business goals by tailoring our services to the needs of their business,” says Herbert Vongpusanachai, senior VP and managing director, DHL Express Hong Kong and Macau. “As a prerequisite, we have been investing heavily in our international network.
“The annual price adjustment allows us to invest in our infrastructure, enabling us to utilise innovative technologies and individual delivery processes to ensure best-in-class customer solutions.
“The growing e-commerce market has increased the demand for logistics expertise and in response, DHL Express have invested comprehensively in new lower carbon-emissions aircraft, expanding its green fleet, developing its global hub and gateway network and top-of-the-line sorting technology armed with multiple processing capacities. These advances and those to come will help us, our customers and partners, to contribute a significant part to improving our ecological footprint.”
DHL says prices are adjusted on an annual basis by DHL Express, taking into consideration inflation and currency dynamics such as administrative costs related to regulatory and security measures.
These measures are updated by national and international authorities on a regular basis in each of the more than 220 countries and territories that DHL Express serves. Depending on local conditions, price adjustments will vary from country to country, and will apply to all customers where contracts allow.