DHL Global Forwarding is continuing to grow its portfolio of digital services with the launch of a new smart service to access and analyse business data 24/7.
Called ‘myDHLi Analytics’, the online service offers customers a smart service to access and analyse their business data 24/7. This includes all relevant details about Spend (invoices), Volume, Service Quality, and Customs Activity, via dashboards.
Another member of the myDHLi product family has also been updated: DHL Global Forwarding is the first freight forwarder to offer a Carbon Calculator within an online quotation and booking tool. Customers can assess the emissions of their shipments and also reduce their CO2 impact by choosing an alternative fuel, or an offsetting option — all within the myDHLi Quote & Book service.
“In line with our recently announced group strategy 2025 ‘Delivering excellence in a digital world,’ we are continuously broadening and enhancing our digital services,” says Tim Scharwath, CEO DHL Global Forwarding, Freight.
“Our growing myDHLi product family extends our best-in-class logistics services to the digital realm. Customers can work towards their sustainability goals with the same tool that they book, organise and analyse their shipments with,” he adds.
The myDHLi Analytics service gathers data in one screen so that customers can explore all relevant information on their shipments, DHL says. And filter options allow users to deep dive into expenses and trends in their data.
Customers can break down their information by aspects like country, shipper, consignee, trade lane, etc. Downloadable reports offer shareable insights right down to the shipment and invoice levels.