DHL Express names Tony Khan as president and representative director, DHL Express Japan effective 1 January 2020. With the appointment, Khan becomes a member of the management board of DHL Express Asia Pacific.
Khan takes the helm of the DHL Express Japan business with a stellar track record of over 17 years in Operations and General Management, according to DHL. Prior to this latest appointment, Khan served as the general manager of the Central Asia Hub (CAH) in Hong Kong, one of the three global hubs in DHL Express’ network. CAH handles more than 40 per cent of the company’s total Asia Pacific shipment volumes.
In that role, Khan oversaw the hub’s management and overall operations which included its expansion of capabilities, connectivity within the global network, cost control, as well as transit time performance. Khan has been involved in the air express industry since 1988, and possesses exceptional knowledge of the air express industry and deep familiarity with Asian markets.
Khan’s latest appointment marks his return to Japan to lead the business. He served in operations in Japan for over 10 years and was the vice president of Operations for DHL Express Japan, responsible for managing and overseeing all operational activity across the country. He also played an instrumental role in the development of Kansai Gateway (KIX) and the launch of Nagoya Gateway (NGO). DHL is the only international express company that has three Gateways in Japan, providing strong operational advantages and best-in-class service throughout the country.
“We are proud to have Tony Khan lead the team in Japan, and I am confident that his deep-rooted experience with the country, as well as his proven track record will further strengthen our position in Japan,” says Ken Lee, CEO, DHL Express Asia Pacific.
“Tony is a true motivator and believer in leadership by example, and he demonstrated his leadership and organizational skills during the 2011 Great East Japan Earthquake, ensuring service continuity and the safety of employees throughout the disaster,” Lee adds.
“I am honored and very excited to work with the amazing team in Japan again,” says Khan. “My experience in Operations and our continuous improvement programme First Choice has taught me the importance of Kaizen, and I look forward to building on the good work of my predecessor, developing trusted relationships with our customers, employees and society, and strengthen our market-leader position in Japan.”
Khan was born in Pakistan in May 1965 and he is fluent in Japanese, Mandarin, Urdu and English. He graduated from the University of Karachi with a degree in Economics in 1987. Khan succeeds Taketo Yamakawa, who entered into a well-deserved retirement on 31 December 2019.