DHL deploys Disaster Response Team to Costa Rica

Disaster Response Team (DRT)
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Deutsche Post DHL Group (DP DHL) activates its Disaster Response Team (DRT) to provide logistics support for COVID-19 response efforts in Costa Rica.

The move is in cooperation with the Costa Rica National Emergency Commission (CNE). DP DHL’s DRT is comprised of specially-trained employee volunteers from DHL Global Forwarding and DHL Express located in Costa Rica.

The DRT efforts began on 1 April and will continue through mid-April. “During the next two months, the Costa Rican government will centralise the logistics, warehousing, distribution and procurement of supplies for at least 20 governmental entities that serve as the frontline agencies to combat COVID-19, says DP DHL.

This warehouse will store personal protection equipment, sanitation and cleaning supplies, medical and emergency equipment, food and water and water tanks, says Sigifredo Perez chief of operation, Costa Rica National Emergency Commission (CNE).

“Public-private partnership with industry experts is critical in times of emergency response,” says Alexander Solís Delgado, president of CNE. “We are pleased that DP DHL is supporting us in this lifesaving effort for our citizens.”

DP DHL’s DRT will consult with CNE and assist with setting up the central supply warehouse. DHL Global Forwarding volunteers will consult on occupational health and safety issues, review necessary equipment and resources, consult on security matters, and manage donation inventories and purchases of cleaning supplies, hygiene, personal protective equipment and consumer goods.

DHL Express volunteers will provide guidance and training for CNE personnel and volunteers who will be operating the warehouse moving forward. The effort falls under a Memorandum of Understanding (MOU) signed by DP DHL and CNE on November 2009. Under the MOU, DP DHL will collaborate on emergency preparedness and disaster response efforts with CNE upon request.

“Our company purpose is to connect people and improve lives,” says Gilberto Castro, Americas DRT coordinator, Deutsche Post DHL Group. “Our DRT volunteers support our company purpose. They are highly-trained employee volunteers who provide logistics expertise to help coordinate humanitarian logistics during emergency response situations.”

The DRTs are part of DP DHL Group’s GoHelp disaster management programme, which it has operated in partnership with the United Nations (UN) since 2005. Through this partnership, the Group provides the UN and national disaster management agencies with pro bono access to its core logistics expertise, and the logistics skills of more than 700 specially-trained employee volunteers worldwide who can deploy within 72 hours after a disaster.

Since the partnership was launched, the DRTs have completed more than 45 deployments for different disasters in over 20 countries.

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