LATAM Cargo Group carried out a complex operation to transport over 40 polo horses from Buenos Aires to Amsterdam in less than two weeks. Each trip is nearly 26 travel hours.
The Latin American cargo airline says it applied its expertise through a multidisciplinary team that ensured the horses’ wellbeing at all times. This was achieved by complying with the rigorous procedure offered by ALIVE, animal care included in the company’s product portfolio.
With the COVID-19 pandemic hindering its clients’ ability to find horse workers (required by this service), LATAM Cargo supported its client by offering an experienced horse worker, known in the air cargo industry for helping out in countless animal and complex-cargo shipments.
More than six teams took part in this delicate transportation with coordination being fundamental in order to satisfy clients’ needs and ensure optimal service from beginning to end, LATAM says. These teams include CCO, COT, Quality Control, Exports, Imports and Sales.
During the following weeks, the company plans on carrying out more charter flights from Chile and Amsterdam. The carrier says this “reflects the importance of LATAM Cargo’s role in connecting Latin America to the world and vice versa”.
The Alive Service is part of LATAM Cargo’s product portfolio, and includes: Fulfillment of the physical and documentary standards established by IATA’s Live Animal Regulations (LAR); delicate handling by specially trained personnel; proactive coordination to facilitate animal-companions’ duties; and separate storage in areas with proper temperature and oxygen levels. These shipments also have maximum priority, reduced reception and delivery times and immediate notification and action in critical cases.