UPS opens Asia Pacific Innovation Centre in Singapore

UPS innovation centre singapore
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UPS opens its first innovation centre outside of the US in Singapore with the UPS Supply Chain Solutions Asia Pacific Innovation Centre enabling UPS to collaborate with strategic partners to incubate, test, and deploy next-generation technology to help accelerate their digitalization efforts.

The Asia Pacific Innovation Centre consists of specialised zones that include a mock-up of a warehouse for real-time demonstrations of the latest technology, as well as dedicated areas in a real warehouse for hands-on pilot collaborations with customers.

UPS innovation centre singapore
(l-r) Michelle Ho, president, UPS Asia Pacific; Li Yu, director, Solutions & Engineering, UPS Supply Chain Solutions in Asia Pacific; Dr. Amy Khor, Singapore’s Senior Minister of State at the Ministry of Transport and Ministry of Sustainability and the Environment; Sebastian Chan, president, UPS Supply Chain Solutions in Asia Pacific; Philippe Gilbert, president, UPS Supply Chain Solutions. Photo: Rendy Aryanto/

UPS envisions the innovation centre to be a testbed to explore and implement new technologies that have yet to be deployed on a large scale.

Plans for the Asia Pacific Innovation Centre include collaborating with academia for in-depth supply chain research technology, sharing of industry best practices, and expansion of UPS’s innovation centre to other parts of the world.

The company says it is already in close collaboration with customers and leading technology partners to converge innovations such as autonomous mobile robots (AMR), radio-frequency identification (RFID), and drones.

UPS innovation centre singapore
Telepresence robot at the UPS Supply Chain Solutions (SCS) Asia Pacific Innovation Centre allows guests to remotely participate in virtual tours, meetings, and collaborations with UPS and technology partners.Photo: Rendy Aryanto/

These technologies will narrow efficiency gaps in supply chains, and streamline inbound and outbound logistics operations, order fulfilment, and inventory checks, it says.

“The Asia Pacific Innovation Centre is our dedicated platform to bring next-generation technologies and solutions to life collaboratively with our customers.

“Nearly two years of pandemic-related disruptions have led to extensive shifts in the way companies and consumers source and receive goods, as well as sped up long-anticipated trends, such as the adoption of e-commerce and at-home consumption,” says Philippe Gilbert, president, UPS SCS.

“The Asia Pacific Innovation Centre represents our commitment to accelerate the application of emerging digital technologies that reimagine and redefine a new normal for our customers in Asia and across the global supply chain.”

Digital transformation is the main disruptor in the logistics industry and will account for $1.72 trillion in investments allocated to logistics by 2025, according to data by the World Economic Forum.

Even prior to the ongoing supply chain crunch, UPS has invested USD 1.0 billion a year on technology and innovation, from augmented reality to autonomous robots and drones.

This is especially relevant for the Asia Pacific region, where companies are increasing investments in warehouse automation technologies to enhance productivity and competitiveness, according to UPS.

Sebastian Chan, president, UPS SCS in Asia Pacific adds: “In a business as complex as supply chain management, collaboration is key. Working with our industry partners such as Geek+, we continue to bring forth innovations that help businesses of all sizes apply value-adding digital solutions at any stage of their growth.”

UPS innovation centre singapore
Simulation of how pairing compatible digital technologies, in this case an autonomous mobile robot to perform heavy lifting and point-to-point movements, with a split-second multi-package RFID scanning gantry in warehouse operations, can allow businesses to benefit from faster turnaround and achieve higher throughput in less time. Photo: Rendy Aryanto/

UPS is the first to deploy the Geek+ RoboShuttle RS-5 tote-picking robot in Singapore. It features extended-depth bin-to-person picking capability which saves close to 50 per cent of warehouse space and uses artificial intelligence (AI) algorithms for order analysis and robot scheduling, thus increasing overall productivity, accuracy, and warehouse density.

Pairing Geek+ P800 transportation robots to perform heavy lifting and point-to-point movements with split-second multi-package RFID scanning in warehouse operations, businesses can benefit from faster turnaround, ultimately achieving higher throughput in less time.

“The compatibility and modular nature of such AMR and RFID technologies means businesses from across the region can collaborate with UPS and our partners to explore countless ways to automate and optimise their supply chains according to their unique needs,” added Chan.


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